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Client stories

Bonding a leadership team before bringing the organisation on board

EnnéaInvented name

A transformation was meant to move from the leadership team to a steering committee, then to a wider circle. The first link first had to trust each other and speak openly. In one day, the team worked on its candour, its vision and the way it cooperates. The transformation then sped up.

Sector
Digital services, division of a large group
Size
Several thousand employees
Format
One day
In the room
The leadership team, under ten people, around the managing director.

Context

  • The division is launching a transformation in several circles: the leadership team, then a wider steering committee, then a major event for managers.
  • The managing director wants a solid leadership group before opening up the process.
  • Team members know each other in their roles, much less in what they really think.

The challenge

Build enough trust and candour in one day for the team to carry a vision together, and to prepare the next circle rather than be overtaken by it.

The design

Key ideas

  1. Listen before meeting

    A confidential questionnaire beforehand, with questions such as “What could make this process useless?”. The anonymous summary is shared at the start: doubts are on the table from the first hour.

  2. A fireside opening

    The managing director opens the day without slides, in a tone of owned vulnerability. She shows the stance she expects from the others.

  3. Pairs neither opposed nor aligned

    Draft zero of the vision is worked on alone (what convinces me, what makes me doubt), then in pairs chosen by the managing director: neither opposed nor fully in agreement. At the report-back, each person speaks for the other.

  4. Speed dating that says things

    Several one-to-one rounds on three questions: what gives me energy in our relationship, what drains it, one clear request.

How the time was used

  • Open
  • Explore
  • Decide
  • Celebrate
  1. BeforehandOpen

    Confidential questionnaire

    Stones in the shoe and reasons it could fail, shared anonymously.

  2. 10amOpen

    Fireside

    The managing director’s intent, without slides.

  3. Open

    Caring candour

    A short input to share a common language for feedback.

  4. Explore

    Vision draft zero

    Alone, then in chosen pairs, with each speaking for the other.

  5. NoonOpen

    Lunch

    Together, with no agenda.

  6. AfternoonExplore

    Speed dating

    Energy given, energy drained, one clear request.

  7. Decide

    Two teams

    Vision and ambition on one side, ways of cooperating on the other.

  8. Decide

    Preparing the next circle

    What the team wants the steering committee to experience.

  9. 4pmCelebrate

    Commitment card

    Each person writes what they will change from the following week.

The seminar in miniature

0110amIn the room

By the fireside

The managing director opens the day without slides, in an armchair like everyone else, in a tone of owned vulnerability. She shares her intention and shows the stance she expects from the team. Just before, the anonymous summary of the questionnaire has put the doubts on the table.

02In the room

Caring candour

A short input based on a public model: caring about the other person and telling them things straight, both at once. The team gets a shared language for feedback, and a clear target for the rest of the day.

The candour matrix
Kind but silent
Caring candour
Neither care nor candour
Frank but hurtful
03In the room

Vision v0

Each person first works alone on draft zero of the vision: what convinces them, what makes them doubt. Then in pairs chosen by the managing director, neither opposed nor fully in agreement. When reporting back, each one speaks for the other: forced empathy, and it works.

My take on vision v0
What convinces me
What makes me doubt
04NoonOutdoors

Lunch

On the terrace, the team has lunch together, with no agenda and no instructions. A real break, to let the morning settle and talk to each other outside their roles.

05AfternoonIn the room

Speed dating

Two rows face to face, moving one seat along each round. At every meeting, the same three questions: what gives me energy in our relationship, what drains it, and one clear request. Things rarely said in meetings finally get said, one to one.

The three one-to-one questions

What gives me energy: …

What drains it: …

My clear request: …

06In the room

Two teams

The team splits in two: one group on vision and ambition, the other on ways of cooperating. Then, together, they prepare the next circle: what they want the steering committee to experience, rather than just letting it happen.

074pmIn the room

Commitment card

Everyone writes on a card what they will change from the following week, then says it in a circle in front of the others. A leadership team cannot ask for a candour it does not practise: the process sped up noticeably in the weeks that followed.

The materials, redrawn

Caring candour

Kindness that avoids

Caring candour

Cautious silence

Bluntness

Saying things candidlyCaring about the other

Where we want to talk

Redrawn generically from a public model: caring about the other and telling them things straight. The team aims for the top-right zone.

The leadership team’s speed dating

Each round, move one seat along

  1. 1What gives me energy in our relationship
  2. 2What drains it
  3. 3One clear request
Two rows face to face, moving one seat along each round. At every meeting, the same three questions.

Deliverables and follow-up

  • A debrief with the day’s output and an outside view of the group’s dynamics.
  • A process re-sequenced on that momentum: a second leadership team day, a steering committee co-designed with sponsors, a call for experiments, then a major event for managers.
  • A closer, more candid team, and a transformation that clearly sped up in the following weeks.

What we take away

  • A leadership team cannot ask others for candour it does not practise. So the day starts with the team itself.
  • Speaking for someone you disagree with is forced empathy, and it works.
  • The best measure of a leadership team day is the speed of what follows. Here, the process sped up.

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